•Analyst Container Technical
>> Review and analyse estimates; decide to approve, cancel repairs, or request for a revision of estimates
>> Recommend write-off containers where repair is not economical to Manager Container M&R
>> Monitor and follow up on containers which have been allocated for repair, but estimates are not provided, liaising with Cluster CMD staff or UASC agencies as required
>> Alert Cluster CMD teams or UASC agencies of long dwelling units that are under damaged repair status
>> Liaise with CMD Clusters to maximize third party recoveriesAnalyse M&R reports to seek out cost anomalies and cost trends
For More & Apply
•Assistant Manager - Pricing and Yield
>> Develop & implement OOG & Project Cargo business plan for European Trade Lanes in close coordination with local field offices
>> Use of yield management tools and processes provided by the Yield Management Unit to optimize round trip trade P&L of the OOG & Project Cargo including development of target flow plan and allocations.
For More & Apply
•Capacity and Yeild Analyst
>> Contribute to the design of yield and capacity management processes - with a view to maximising utilization of vessels, balancing full and empty flows, and enabling cargo selection that generates highest yield.
>> Engage with stakeholders (trade management, network operations, regional sales/operations/capacity management, agency sales/operations, container management (CMD)) to understand business requirements for yield and capacity management systems.
For More & Apply
•Capacity Management Executive
>> Assist the Cluster Capacity Manager in managing the day-to-day allocation of vessel space to ensure the optimal utilization of capacity.
>> Monitor agency forecasting accuracy and ensure bookings are aligned with target allocations.
>> Prepare information, reports and analysis to support day-to-day communication btw relevant stakeholders.
For More & Apply
•Cluster Customer Service and E-Commerce Manager
>> Translate corporate strategy into roadmap for the individual agencies within the Asia Cluster
>> Initiate internal and external benchmarking within the Customer Service and E-commerce domain
>> Implement various corporate initiatives within the Cluster
>> Engage with HO in target setting process
>> Monitor performance against set KPIs and targets
For More & Apply
•Cluester Financial Control Executive
>> Prepare forecasts and annual budgets
>> Produce timely weekly/monthly and reliable management information
>> Suggest recommendations to Cluster Financial Control Supervisor
>> Provide cost estimates and directly update TRUST (TMRM)
For More & Apply
•Cluster Intermodal Manager
>> Continuously investigate potential intermodal networks and inland ramps and discuss with Cluster and TMU
>> Implement network as agreed with TMUs and Cluster Management Negotiate inland transport (road/rail) contracts with carriers and third party providers as appropriate for final approval by the Vice President Americas Cluster
For More & Apply
•Customer Service Manager
>> Manage the allocation of customer service resources between the various customer sales teams, to ensure adequate resources are provided to support each team, adjusting as required
>> Ensure that support is provided to the sales team to enable bookings to be taken and processed, including:
For More & Apply
•Customer Service Temp
>>Schedule bookings according to customers’ requests and ensure they are updated accurately in system
>>Validate or create booking received depending on receipt via e-Commerce or manual modes
>>Respond promptly and accurately to a customer's request via telephone or email
>>Maintain any records of customer interactions and transactions in a timely manner
>>Track and trace cargo as required/requested
For More & Apply
•Documentation Specialist
>> Based on the Booking and Packing Lists received, prepare English Manifest and dispatch to Shippers, Hauliers and Terminal concerned.
>> Prepare Draft B/L based on the Shipping Instruction received, issue Invoice (as may be required) and send to the customer for approval.
For More & Apply
• Export Customer Service Representative
>> Schedule bookings according to customers’ requests and ensure they are updated accurately in system
>> Validate or create booking received depending on receipt via e-Commerce or manual modes
>> Respond promptly and accurately to a customer's request via telephone or email
>> Maintain any records of customer interactions and transactions in a timely manner
For More & Apply
