Customer Support Associate Vacancies In BYJU’S Learning App

BYJU’S app is one among the best app which helps students by providing complete assistance in their studies. Students across the globe can avail these apps by visiting BYJU’S website or by downloading BYJU’S-The Learning App either in their computer, laptops, in tablets or on their mobile phones. By downloading the BYJU’S app, students can find the introduction to various topics for Physics, Maths, Chemistry, and Biology. These apps help students to explore more about the different topics through the interactive videos, games and other quizzes.

Organization: BYJU’S app
Location: Banglore
Job Nature: Permanent
Pay Scale: Rs 25000/- to 35000/- per month


Post: Customer Support Associate

Skills Required
Excellent communication skills in English and Hindi, Flexibility to work in rotational shifts during day and punctuality to work is a must.

Key Accountabilities & Deliverables:

Interact with customers through Calls (Voice Process)
Focus on achieving targets based on call quality, connectivity, CSAT etc
Maintains customer records by updating account information in the database.
Understand the customers query and identify the customers need and give the best resolution to the customer.
Recommend potential products or services to customers by analyzing customer needs.
Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase.
Focus on quality of work and documentation of the action as well.
Be a team player and maintain team spirit, positive energy at work.

How to Apply

Interested candidates can apply online through the official website of BYJU’S Learning app.
Candidates need to upload their resume and personal details through online.

For Official Notification Click Here
Click Here to Apply Online