• Manager partner Schedule Planning : The Manager Schedules Planning ensures the best possible utilization of the Equity Partner fleet both passenger and cargo, the result being the Equity Partner flight schedule season by season. The purpose of the job is to create an economically and operationally optimized schedule, coordinate that schedule internally with all relevant departments and externally with all concerned air transport authorities, and to distribute the schedule according to industry standards, optimizing the cost/benefit ratio hereof. Apply Here
• Baggage Claims Officer - Abu Dhabi Hub :To control damaged baggage claims at Abu Dhabi in order to ensure that all procedures related to baggage claim investigations and settlement are dealt with to the highest standards and that customer contact is conducted efficiently cordially. Apply Here
• Senior Officer Baggage Standards - Subject Mater Expert :Senior Officer Baggage Standards facilitates consistent delivery of strategic targets and KPI’s related to baggage industry standards, network compliance and performance. The role is accountable for consistent implementation of best baggage practice driven by the Baggage Centre of Excellence. The role is responsible for network adherence to baggage procedures, policies and related SLA’s, with focus on consistent service delivery towards guests in accordance with Etihad brand values and vision to be The Best Airline in the World, through active implementation of the Etihad Baggage Centre of Excellence Strategy. Apply Here
• Duty Operations Supervisor - Baggage Service (UAE National):To lead a Terminal-based team of up to 14 Guest Services Agents in the Baggage services at Abu Dhabi Airport on a shift basis, ensuring that standards conform to regulatory, operational, safety and customer service standards within a cost effective environment and that the Guest is offered the highest level of hospitality on their arrival into Abu Dhabi Airport. Apply Here
• Duty Manager - Baggage Services : To manage all aspects of the baggage services operation across all three terminals at Abu Dhabi Airport. To ensure conformity to regulatory, operational, safety and customer service standards within a cost effective environment. To liaise with local regulatory agencies and third party service providers ensuring that Etihad Airways and all other carriers’ baggage handling requirements and customer service standards are continually met throughout the shift and to ensure that all queries raised by Guests (including Baggage Claims) are dealt with quickly and professionally. Apply Here
• Senior Project Lead Midfield - Guest Experience & Delivery : The position will be responsible for the operations planning project management work stream associated with the design and implementation of guest experience and delivery within the Midfield Terminal Complex to ensure Etihad can operate effectively while also providing an exception guest experience on its opening in July 2017.Apply Here
• Senior Project Lead Midfield - Hub Control Centre : The position will be responsible for the operations planning project management work stream associated with the design and implementation of the new Hub Control Centre (HCC) within the Midfield Terminal Complex to ensure Etihad can operate effectively on its opening in July 2017. This will include documentation of new/old work practices and solutions, gaining required approvals, overseeing of procurement and minor building works plus any other functions deemed required to ensure the operational integrity of the new Midfield Hub Control Centre with Etihad’s changing operation up to 2025 and beyond. Apply Here
• Senior Project Lead Midfield - Guest Service Delivery : The position will be responsible for the operations planning project management work stream associated with the design and implementation of guest services and delivery within the Midfield Terminal Complex to ensure Etihad can operate effectively while also providing an exception guest experience on its opening in July 2017. Apply Here
• Service Project Lead Midfield - Specia Handling : The position will be responsible for the operations planning project management work stream associated with the design and implementation of special handling processes within the Midfield Terminal Complex to ensure Etihad can operate effectively while also providing an exception guest experience on its opening in July 2017. Apply Here
• Manager Information Security (Govt ,Risk and Compliance) : This is a highly specialized role, responsible for information security of the enterprise, across multiple disciplines (infrastructure, applications, information, process, people, etc.). Apply Here
