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Owned by the Al Dhaheri family, Ali & Sons Group's name has become synonymous with success. The Group is led by its Vice Chairman & Managing Director, Mr. Ahmed Bin Ali Al Dhaheri and Managing Director, Mr. Shamis Bin Ali Al Dhaheri. Under the guidance and supervision of His Excellency Ali Bin Khalfan Al Mutawa Al Dhaheri, they have been able to achieve significant strides in their business operation through dedication, creativity and innovation.•Assistant Body Manager
Supervise the day to day activities in the body shopIdentify training requirements for the body shop staff and forward his recommendations to the Bodyshop Manager
Confirm that the work of staff complies with A&S After Sales Polices & Procedures
Assist the Workshop Supervisor in preparing reports that provide management with information about service activities in the workshop
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•Service Advisor
Perform write-up of job card, this will include entering the customer information: name, address, telephone numbers, date and description of customer concerns Coordinate with the Forman to determine the amount of work needed on the vehicle and prepare job card Obtain the customer signature on the job card Make preliminary evaluation whether work will be covered under warranty, customer will pay, etc. Obtain prior repair approval from the customer when required Review customer service history for indication that current repair requests have been noted/repaired previously Advise the customer on the type of service needed for the vehicle Advise the customer on the overall performance of the vehicle Coordinate with Customer Relations Representative (After Sales) for solving customers’ complaints Perform related duties as assigned by Respective Supervisor/ Service Manager
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•Auto Painter
Assist in establishing, modifying, maintaining and controlling all warehousing, sales and administrative functions in the parts department.
Assist in establishing a successful marketing operation including price structure, discount structure and all services required to achieve the maximum possible market penetration
Assist in maintaining customer relations and establishing new contacts.
