Friday 31 July 2015

United Kingdom Singapore at Singapore Airlines

Singapore Airlines’ history can be traced back to 1 May 1947, when a Malayan Airways Limited (MAL) Airspeed Consul took off from Singapore Kallang Airport on the first of three scheduled flights a week to Kuala Lumpur, Ipoh and Penang. · Over the next five years, larger capacity DC-3 aircraft were introduced. This meant faster and more comfortable flights, and the extension of services to destinations in Indonesia, Vietnam, Burma (now Myanmar), North Borneo (Sabah) and Sarawak. · Inflight refreshments improved from the original thermos flask of iced water to sandwiches, biscuits and cold cuts plus a choice of hot and cold drinks, and alcoholic beverages
served by a lone hostess. Known as “female pursers”, these hostesses are the forerunners of today’s Singapore Girl.

»Customer Service Officer 
Auditing of ticketing errors
Auditing of refunds
Monitoring of call centre performance
Checking quality assurance and monitoring of QA scores
 Prepare reports and charts on above performance scores

All other operational duties assigned
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»Commercial Graduate (London)
Ensure that correct operational manuals and navigational charts are carried on board all flights and updated in a timely fashion
Monitors inventory and issuance of laptops and hard disks for all non-EFB and EFB fitted aircraft
Checks, update and pack Flight Pairs (navigational charts, etc) required for all flights departing Singapore
Attends to general technical crew queries as well as last-minute calls from the commander for cockpit-related items (ex-SIN flights)
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»Airport Operations Graduate (London)
Support managers and colleagues with everyday tasks in each department/ role assigned to. Exact responsibilities will vary with each placement
Provide excellent service to customers
Build a comprehensive knowledge of how the company operates on both a departmental and overall level, its strategy and the industry as a whole
Build strong relationships with colleagues, management and commercial partners
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»Compliance Management Executive
Support managers and colleagues with everyday tasks in each department assigned to. Exact responsibilities will vary with each placement

Build a comprehensive knowledge of how the Company operates on both a departmental and overall level, its strategy and the industry as a whole
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»Flight Documentation Officer
Ensure that correct operational manuals and navigational charts are carried on board all flights and updated in a timely fashion
Monitors inventory and issuance of laptops and hard disks for all non-EFB and EFB fitted aircraft
Checks, update and pack Flight Pairs (navigational charts, etc) required for all flights departing Singapore
Attends to general technical crew queries as well as last-minute calls from the commander for cockpit-related items (ex-SIN flights)
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»Inflight Services Officer
»Airport Services Development Officer
»Revenue Technology Analyst
»Environment, Health & Safety Executive
»Insurance Officer
»Security Executive (Premises)
»Flight Safety Executive
»Global Account Manager
»Maintenance Planning & Control Executive
»Applications Domain Expert (Operations)
»Marketing Communications and Development Officer
»Market Development Officer
»Applications Domain Expert (Enterprise Systems - Engineering)

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