Applications are invited from qualified candidates for the following posts
Post : Customer Care Manager
Location : Trivandrum
Qualification: Graduates 2013
Job Profile :
-Ensuring Zero leakage of income
-Cross selling of TPP
-Recovery of locker rent as per time lines
-Responsible for verification process of transactions in the bank
-Handling, tallying of security items ( day to day basis)
-Verification and accepting of customer requests and processing of the same/forwarded to the respective units
-Authorising of override transactions and handling of mails/couriers
-Attending all customer queries and resolution of the same
-Internal information/ communication with other units regarding customer complaints & requests
-Maintenance of undelivered items and ensuring the delivery of the same to respective customers
-Accepting request for TD issuance, renewal, closure including deposit loans
-Handling TD related queries, follow up with customers;
-Accepting transfer requests, RTGS, NEFT etc., from customers and ensuring the processing of the same as per time lines
-Attending to any other customer queries. Locker operations and following related process
For More : Click Here
Post : Customer Care Manager
Location : Trivandrum
Qualification: Graduates 2013
Job Profile :
-Ensuring Zero leakage of income
-Cross selling of TPP
-Recovery of locker rent as per time lines
-Responsible for verification process of transactions in the bank
-Handling, tallying of security items ( day to day basis)
-Verification and accepting of customer requests and processing of the same/forwarded to the respective units
-Authorising of override transactions and handling of mails/couriers
-Attending all customer queries and resolution of the same
-Internal information/ communication with other units regarding customer complaints & requests
-Maintenance of undelivered items and ensuring the delivery of the same to respective customers
-Accepting request for TD issuance, renewal, closure including deposit loans
-Handling TD related queries, follow up with customers;
-Accepting transfer requests, RTGS, NEFT etc., from customers and ensuring the processing of the same as per time lines
-Attending to any other customer queries. Locker operations and following related process
For More : Click Here
