►Cargo Operations Duty Manager
We seek highly experienced professionals with a strong background of directing and managing high volume cargo operational activities within an Airline or Ground Handling Agent in a managerial capacity.
The successful candidate will lead a large team of operations staff deployed in shifts at the Dubai World Central Airport and Dubai Airport EK SkyCargo Hub and Cargo Terminals, in order to process and move cargo, courier and mail globally, on the Emirates network while protecting and enhancing system-wide Cargo revenue generation objectives.
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In line with the deliverables and terms/conditions of the GSA (general sales agency), the job holder will seek to consistently maximize freight revenues for the contracted airlines, sales commissions for dnata Cargo Partners, maximize market penetration for the both, and focus on positioning Cargo Partners as a major GSA in the region.
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►Human Resources Supervisor
Provide comprehensive support to the HR Manager in areas of induction, recruitment, employee relations, policies, job descriptions and evaluation, staff development, pay/remuneration, payroll and Other HR Operations.
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Deal with cargo telephone reservations in a prompt and efficient manner.
Resolve customer queries in a timely manner.
Complete administrative duties as directed by the Cargo Supervisor.
Specify to the Ground Handling Agent (GHA) and build instructions for all EK flights.
Monitor to ensure adequate resources are provided and all EK SkyCargo requirements are met
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►Cargo Manager Germany
Define EK SkyCargo medium term commercial strategy for Germany to grow market share, translate it into measurable objectives and ensure it is implemented. Provide direction to the team to ensure optimal revenue and tonnage results on both passenger and freighter capacity and ensure relevant targets are met.
Expand existing and current customer database by recognizing and involving top cargo agents within the area. Monitor continuously actual costs/revenues against budgeted and initiate corrective action where necessary. Work closely with EKSC DSVP and commercial VPs to identify and adapt to the changing needs of the cargo industry
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►Cargo Supervisor
Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. To ensure efficient day to day Cargo Operations within the location by guiding and directing the team and adhering to EKSkyCargo procedures.
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►Senior Cargo Sales Executive
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►Ramp Operations Team Leaders and Airside Team Leaders
Leading the allocated staff and managing the equipment.
Overseeing the safe arrival and on- time departure activities (on-loading, off-loading and ground support) of the aircraft on the ramp.
Overseeing the accurate processing, storage and dispatch of both inbound and outbound Baggage, Cargo, Mail, Courier, and /or ULDs (Unit Load Devices).
Overseeing the safe arrival and on- time departure activities (on-loading, off-loading and ground support) of the aircraft on the ramp.
Overseeing the accurate processing, storage and dispatch of both inbound and outbound Baggage, Cargo, Mail, Courier, and /or ULDs (Unit Load Devices).
Liaising with all departments and sections where required.
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As the Aircraft Loading Supervisor, you will be required to safely coordinate arrival and departure below wing activities of the aircraft, by leading and briefing loading teams on the handling requirements and ground support activities and ensure alignment with the SLA’s, standard operating procedures and highlight any potential handling constraints.
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►Airside Team Leader
As the Airside Team Leader, you will be responsible for managing the allocated resources (both staff and equipment) for the accurate processing, storage and dispatch of both inbound and outbound Baggage, Cargo, Mail, Courier, and/or ULDs ( Unit Load Devices).
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