Tuesday 26 May 2015

Dubai Airport Job Openings

We deliver a world-class experience to our customers by providing safe, secure and environmentally responsible airports. We work in partnership with airlines and our stakeholders to drive the growth of Dubai.

 Duty Officer
As a Duty Officer - Concourse your main responsibility will be to monitor the overall Concourse operations ensuring that passenger needs are met through the optimum performance of aircraft carrier, airport tenants and agencies.
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 Head - Customer experience
The Head-Customer Experience is accountable for Dubai Airports (DXB and DWC) customer research planning, execution, leads in house, and third party research frameworks, including passenger satisfaction surveys and ACI’s airport service quality (ASQ). Through leadership of aviation and non-aviation benchmarking and analysis such as airport choice behaviour, customer expectations and needs, segmentation, demographics and behavioural profiling the role holder develops deep customer insights and diffuses this throughout the organisation. At leadership level the role holder provides critical customer experience input for decision-making regarding innovative, world class customer centric product and service requirements.
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 Manager - Planning and Performance - Terminal Planning
The role holder will manage the development and communication of integrated operational plans for the current schedule and the next declared IATA seasons, up to the plan handover to the AOCC (up to the day of ops).They will also analyse the impact of the various development programmes on the airports’ ability to accommodate the forecasted demand and support the development of appropriate mitigations, ensuring that operational resilience is maintained and service levels optimised, but that expedient delivery is promoted.
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 Head - Operational DEsign Logistics and Support Facilities

The Head – Operational Design Logistics and Support Facilities is responsible to plan, manage and deliver the strategic brief and design development of all Logistics and Support Facilities related projects at Dubai Airports’ DXB/DWC Logistics Development Programme, delivered directly by DA as well as through DAEP.
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 Manager - Planning and Performance - Trsport

The role holder will manage the development and communication of integrated operational plans for the current schedule and the next declared IATA seasons, up to the plan handover to the AOCC (up to the day of ops).
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 Manager - Planning and Performance - Baggage

They will also analyse the impact of the various development programmes on the airports’ ability to accommodate the forecasted demand and support the development of appropriate mitigations, ensuring that operational resilience is maintained and service levels optimised, but that expedient delivery is promoted.
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 Manager - Planning and Performance - Resource Allocation

The role holder will manage the development and communication of integrated operational plans for the current schedule and the next declared IATA seasons, up to the plan handover to the AOCC (up to the day of ops).
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 Engineer - Planning

You will be responsible for the management of the MAXIMO system. It will be your responsibility to monitor, develop and enhance the performance of the system by updating workflows and managing the planning data required for asset management.
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 Supervisor - Motor Trasport

You will be responsible for the supervision of the team of technicians and tradesmen on your designated shift. Your role will include planning and monitoring the execution of maintenance on equipment and vehicles, both in the cases of emergency and planned activities. You will also ensure that the necessary resouces are in place in order for the team to carry out their daily duties.
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 Head - Development Product Design

The purpose of the role is to drive the product design development of the uniquely Dubai Airports holistic passenger experience translating the passenger and end user requirements into working prototypes and infrastructure solutions while positively responding to the expressed needs and desires of our travelling customers. Ensure that Dubai Airports future vision and plans have service proposition and design innovation solutions that will protect its market position and work positively towards a world leader for airport customer experience and innovation.
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